Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Listings for the City of Los Angeles
These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.
- California - Department of Financial Protection and Innovation (DFPI)
The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety… (Los Angeles, CA) - California - Department of Financial Protection and Innovation (DFPI)
The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety… (Los Angeles, CA) - California - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Los Angeles, CA) - California - Department of Real Estate
The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Los Angeles, CA) - California - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Los Angeles, CA) - California Public Interest Research Group (CALPIRG)
Conducts research and works at the state and national levels on legislation regarding the environment, toxins, unsafe products, playgrounds and consumer banking issues. Send a self-addressed, stamped envelope for a publications list. Provides assistance with individual consumer problems at the Los Angeles and San Francisco offices. (Los Angeles, CA) - California Public Utilities Commission
The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (Los Angeles, CA) - California State Department of Fair Employment and Housing
The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… (Los Angeles, CA) - Consumer Watchdog
Consumer Watchdog, formerly the Foundation for Taxpayer and Consumer Rights, is a nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. We deploy an in-house team of public interest lawyers, policy experts, strategists, and grassroots activists to expose, confront, and change corporate and political injustice every day, saving Americans billions… (Los Angeles, CA) - County of Los Angeles District Attorney's Office
Conducts civil and criminal prosecutions under California consumer protection and antitrust laws where business practices affect the general public. Does not handle individual consumer complaints; see the Los Angeles County Department of Consumer Affairs, above, or the Los Angeles Dispute Settlement Service. (Los Angeles, CA) - KLOS Consumer Action
Takes written complaints only. Will not handle medical or legal disputes. (Los Angeles, CA) - Los Angeles City Attorney
Responsible for the civil and criminal enforcement of state consumer protection laws violated in the City of Los Angeles. Refers victims to appropriate investigative agencies. Also operates a dispute resolution program to assist individuals in resolving disputes. (Los Angeles, CA) - Los Angeles County Department of Consumer Affairs
Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams. (Los Angeles, CA) - Los Angeles Housing + Community Investment Department (HCIDLA)
Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA) - Los Angeles Housing + Community Investment Department (HCIDLA)
Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases. (Los Angeles, CA)
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